Internet connectivity failure, power cuts, etc. happen from time to time, but if any one of them does occur while you are taking a test on Embibe, do not worry. Stay calm and assess the situation.

First, identify the reason behind it - whether it is because of the internet connection or due to some other reason.

What to do if it is an Internet issue?

If it is because of the internet connection, you will see the following on your screen:

We suggest that you make sure your internet is properly connected. If it is but the error still occurred, try reloading the page. All your attempts will be safe.

What to do if it is a power failure or any other issue?

In case of power failure or any other reason, the first thing you should do is send us a message over Live Chat so we can reset the test for you. The important thing for you to remember is to not check the answers when your system is restored. Send us a message on Live Chat to reset the test and we should respond to you in less than a minute!

You will find the Live Chat option on the bottom right-hand corner of the screen. It will look like this:

Take your tests with no fear of losing them to internet problems or power failures. No matter what happens, we are just a live chat-box away from you!

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